Customer Success Story: Cloud Magna Uses Erasure To Protect Federal & Customer Data

Read the success story of one of our customers in Mexico – Cloud Magna. Before 2010, the cloud provider’s methods for protecting its corporate and customer data were predominantly handled through the use of security software specifically designed for malware, encryption and anti-virus protection. But all of this changed when the government tightened its grip on data protection and the aforementioned data privacy laws came into effect.

Liz Adams

Liz has been with Blancco since August 2009. As Global Marketing Director, she oversees the company’s marketing, communications and event strategies, leading Blancco’s intercontinental marketing team to support overall business growth goals and sales objectives.

The reality is that most businesses just don’t have the bandwidth to store all or part of their data in-house. So where do they turn? To data centers and cloud providers. And at the same time, governments around the world are cracking down to hold businesses more accountable for how they identify, collect, track, store and share customer data. We’ve seen it recently with the proposed EU GDPR legislation across the pond and even in the United States when the FTC was granted more power to regulate and fine businesses that failed to protect customer data.

This brings me to the success story of one of our customers in Mexico – Cloud Magna. Before 2010, the cloud provider’s methods for protecting its corporate and customer data were predominantly handled through the use of security software specifically designed for malware, encryption and anti-virus protection. But all of this changed when the government tightened its grip on data protection and the aforementioned data privacy laws came into effect.

On July 5, 2010, the Mexican Federal Law on the Protection of Personal Data in the Possession of Private Parties was enacted. Its purpose was to guarantee individuals the right to privacy as well as the right to access, correct, cancel and challenge the use of such information. Then in 2013, the privacy notice guidelines required by the privacy law went into effect. The guidelines impose extensive mandatory obligations on “data controllers” and “data processors” to provide adequate notice and obtain the data owners’ consent to collect, process, and transfer personal data.

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Over the years, Cloud Magna has established itself as the largest IT provider in Mexico, which stores data for large corporations, small and medium-sized businesses, academic institutions and the federal government. But with 80 percent of its annual revenue being attributed to the federal government of Mexico, it was extremely important to protect the sensitive and often confidential data created and stored by the federal government. With the stakes so high, being able to guarantee that data is erased completely and properly wasn’t something that Cloud Magna could assume had been done. It needed the absolute assurance and beyond that, it needed proof if it hoped to win the government’s business year after year.

Cloud Magna realized that they would need a solution, which guaranteed certified erasure and provided a tamper-proof audit trail that could be presented to government officials at the time of submitting contract bids. And this is where our data erasure solutions ticked all of the boxes. Not only did our solutions enable them to remove data completely, but it destroyed it too. And our tamper-proof reporting means Cloud Magna’s customers now have the power to see and prove definitively that all servers, hard drives, computers/laptops, portable flash media drives and mobile devices are truly erased. For Cloud Magna CEO, Jose Antonio Sanchez Perez, his measure of success is simple. “We just look at if the data was truly erased. It’s either a 0 or 100.”

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