See how Blancco Mobile Diagnostics can help you quickly improve customer satisfaction (NPS) and reduce NTF returns.
There are three unique Blancco Mobile Diagnostics solutions for mobile retailers:
- Retail Solution: A kiosk-based tablet for self-help or assisted diagnosis to avoid No Trouble Found (NTF) returns and improve customer satisfaction.
- Remote Support Solution: Call center agents access a web-based portal and sync to customer’s device using an on-device app to pinpoint the source of device issues, reducing NTF returns and increasing customer satisfaction.
- Self-Service Solution: On-device app for self-service that easily diagnoses a customers’ device symptoms and provides accurate fixes for common device issues.
Get your free Mobile Diagnostics trial for Mobile Retailers to learn how you can increase customer satisfaction, while maximizing profits.
Start your free trial by filling out the form with valid business contact information so that one of our industry experts can contact you to discuss your organization’s specific needs.
In the free trial, you will:
- Uncover potential gaps in your mobile data erasure and mobile diagnostics processes
- Develop a strategy to optimize efficiency and improve customer satisfaction
Your free trial will include:
- A guided tour/demo of Blancco Mobile Diagnostics in your environment
- Ability to choose from a bank of 60+ diagnostics tests
Fill out the form to get started today.
Request My Free Trial
Please provide valid business contact information, or we will not be able to contact you about the trial.
Because the work is automated, we managed to reduce the human error associated with manual operations and release resources for other document creation and in-house audits. I would say that management of data deletion now requires about a sixth of the man-hours that it used to, so we have managed to improve efficiency.
– Hiroki Uno, Business Innovation Partner, Samsung Japan