Webinar Overview

Have you taken every step to enhance your customers’ experience?

As a mobile services provider, your customer’s experience at every stage of their device lifecycle is central to driving advocacy and loyalty. Value added services and their fulfilment not only directly impacts your customer and channel experience but can represent challenges due to complex eligibilities and assessment checks.

Join this forward-thinking on-demand webinar to learn how to expand your mobile offerings and grow your sales potential.

In this webinar, you’ll learn how to:

Grow your bottom line with new online revenue streams for value-added services, such as device and screen protection

Significantly reduce training and onboarding time for employees by automating manual device checks and processes, such as trade-in valuations and fault identifications

Transform your customer experience whilst simultaneously reducing your cost to serve

Enable fully remote device trade-in quotes, creating more opportunities to upgrade and build customer loyalty

Quickly address customer concerns remotely, providing on-the-spot resolutions or valuations

Empower your employees to handle and reduce, or even eliminate, no-fault-found returns

Carry out extensive mobile diagnostics and attain data erasure certification to ensure accurate device assessments and give your customers data privacy peace of mind

Plus, hear a unique case study on the effectiveness of mobile device diagnostics in making offerings stand out from the crowd.

Register to watch.