Confidently erase data in active environments and from used IT assets.
Boost services throughout the device lifecycle—from first sale to end-of-life.
Expedite processes, recover more marketable product, and increase services.
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Our team of HDI certified technicians is dedicated to resolving your issues effectively and ensuring your complete satisfaction. Let us take care of your technical challenges so you can focus on what matters most – your business’s success.
Welcome to Blancco Support, where customer service excellence is our priority. Our mission is to provide you with a seamless and customer-focused experience that not only resolves your immediate issues and requests but also helps you take preventative action to avoid future challenges.
Get access to highly trained and skilled support personnel who are certified to ensure the highest quality assistance in the industry.
We cater to a diverse global customer base, offering support services in ten languages.
Choose a plan that best suits your needs, ranging from 8 AM to 5 PM local business hours to 24/7 year-round assistance. Our progressed plans also offer dedicated technical account managers and annual remote and on-site health checks that proactively prevent future issues from arising.
At Blancco Support, your problems are met with empathy and determination to efficiently resolve them, so you can focus on what matters the most – your business.
We know that support needs can arise at any time, our services span across all time zones ensuring you receive prompt help on time, every time.
Our powerful support portal lets you submit and track support tickets, access comprehensive knowledge base, and find answers to frequently asked questions. Empower your team with the resources they need to overcome challenges effectively.
Whether you’re a valued customer or a prospective client, Blancco’s support services are designed to meet your requirements and exceed your expectations. Explore our support options and experience world-class support that helps your business thrive. Visit our support Portal or review our support plan chart to learn more.
“Blancco was the obvious choice to help us through what was a challenging and time-pressured period. Blancco’s software provided us with the means to erase data from hundreds of machines in quick fashion and with minimal setup time.”
“With the Blancco data erasure solutions, we can not only protect our customers’ data privacy, but we can also increase their level of trust and loyalty with us. These are both incredibly important benefits that allow us to maximize the success of our trade-in program.”
“In all of the companies I’ve worked with, I’ve brought Blancco with me. I continue to be impressed with their partnership, industry knowledge, innovation and flexibility. Time and again, we’ve worked with the Blancco team to find new solutions, and they’ve always delivered.”
“What’s really surprising was working with Blanco was how easy it was. We are delivering in over 100 countries. That means 100 cultures, languages and so on, and really, we had no problems [introducing] this product in our field.”
“I’m a data protection officer and I make sure that the personal data of our clients are secure. Blancco simply just closes the loop of the data lifecycle. That’s why I really feel the need to include Blancco in our processes and governance.”