Confidently erase data in active environments and from used IT assets.
Boost services throughout the device lifecycle—from first sale to end-of-life.
Expedite processes, recover more marketable product, and increase services.
Home » Use Cases » Fault Management
Fault management can be costly and time-consuming without the proper procedures in place. Utilise an omni-channel fault management solution, validating faults and automating processes for repair and/or exchange.
Blancco offers solutions for each touchpoint along the mobile lifecycle, serving OEMs, carriers, retailers, insurance providers, refurbishers and resellers:
Streamline buy-back / trade-in, mobile insurance and fault resolution with an easy-to-use, on-device app.
Learn how your mobile organization can combine tailored, automated workflows to increase customer satisfaction, offer mobile insurance remotely (even after point-of-sale), transfer content seamlessly and provide accurate, on the spot assessments and trade-in value for mobile devices.
Retailers must be able to accurately assess the condition of mobile devices to operate efficiently.
Learn how your mobile organization can combine tailored, automated workflows to increase customer satisfaction, reduce no fault returns, offer mobile insurance remotely (even after point-of-sale), transfer content seamlessly and provide accurate, on the spot assessments and trade-in value for mobile devices. Choose the workflows you need to streamline your processes.
Enable remote device condition assessment and provide accurate device valuation in real-time, both online and in-store.
We remove the uncertainty from the buy-back and trade-in process so you can control variance, speed up transaction time and reach new customers.
tamper-proof audit trail
global certifications & recommendations
compliance with regulatory standards
standards for data erasure
Blancco Mobile Buy-back/Trade-in uses unique data technology to allow mobile retailers and other mobile organizations to offer an accurate value when remotely assessing the condition of mobile devices, reducing trade-in variance and increasing customer satisfaction.
Streamline buy-back / trade-in, mobile insurance and fault resolution with an easy-to-use, on-device app
Up to 90% of customers leave retailers without device insurance. Blancco Mobile Insurance allows you to maximize customer lifetime value with our accurate enrollment process & fraud detection—at any point in the customer lifecycle.
Target customers at any stage—even remotely—and extend the reach of your mobile insurance offers. Simply sign up for a free trial to get started.
Accurately assess the condition of your customers’ mobile devices—remotely. With Blancco, buy-back and trade-in deals are so much simpler. Want to reduce trade-in variance and increase customer satisfaction? Take our software for a test run.
See how to minimize no-fault returns, reach more customers with remote mobile insurance offers, and accurately assess mobile device trade-in value.