Fault Management

Fault management can be costly and time-consuming without the proper procedures in place. Utilise an omni-channel fault management solution, validating faults and automating processes for repair and/or exchange.

Who We Help

Mobile

Blancco offers solutions for each touchpoint along the mobile lifecycle, serving OEMs, carriers, retailers, insurance providers, refurbishers and resellers:

  • Automated diagnostics accurately determine device condition, support trade-ins and insurance transactions and reduce returns.
  • Intelligent, tailorable workflows accelerate processes for high-volume erasure, grading and market valuation before device resale.
  • Innovative app expands sales and upgrade opportunities outside brick-and-mortar environments, improving customer experience

Our Solutions

Asian teenager man wearing casual clothes in glasses using smart phone browsing Internet on mobile phone device at the living room_

Blancco Mobile Insurance

Streamline buy-back / trade-in, mobile insurance and fault resolution with an easy-to-use, on-device app.

Learn how your mobile organization can combine tailored, automated workflows to increase customer satisfaction, offer mobile insurance remotely (even after point-of-sale), transfer content seamlessly and provide accurate, on the spot assessments and trade-in value for mobile devices.

Buyer hands with mobile smartphones in electronics store

Blancco Mobile Retail

Retailers must be able to accurately assess the condition of mobile devices to operate efficiently.

Learn how your mobile organization can combine tailored, automated workflows to increase customer satisfaction, reduce no fault returns, offer mobile insurance remotely (even after point-of-sale), transfer content seamlessly and provide accurate, on the spot assessments and trade-in value for mobile devices. Choose the workflows you need to streamline your processes.

Blancco Mobile Buy-back / Trade-in

Enable remote device condition assessment and provide accurate device valuation in real-time, both online and in-store.

We remove the uncertainty from the buy-back and trade-in process so you can control variance, speed up transaction time and reach new customers.

The most certified data erasure in the world

100%

Tamper-proof audit trail

14+

Global certifications, & recommendations

100%

Compliance with regulatory standards

25+

Standards for data erasure

Request a free trial

Mobile Insurance

Try our mobile insurance solution

Target customers at any stage—even remotely—and extend the reach of your mobile insurance offers. Simply sign up for a free trial to get started.

Asian teenager man wearing casual clothes in glasses using smart phone browsing Internet on mobile phone device at the living room_

Mobile Buy-Back/Trade-In

Try our buy-back/trade-in solution

Accurately assess the condition of your customers’ mobile devices—remotely. With Blancco, buy-back and trade-in deals are so much simpler. Want to reduce trade-in variance and increase customer satisfaction? Take our software for a test run.

Mobile Retail

Try our mobile retailers & carriers solution

See how to minimize no-fault returns, reach more customers with remote mobile insurance offers, and accurately assess mobile device trade-in value.

Buyer hands with mobile smartphones in electronics store