Blancco Mobile Solutions for Retailers, Carriers and Value-Added Service Providers

Streamline buy-back / trade-in, mobile insurance and fault resolution with an easy-to-use, on-device app

Our Solution

Retailers must be able to accurately assess device conditions to operate efficiently. Blancco Retail provides tailored workflows for on-the-spot assessments (in-store and remotely) and ascertains the value of devices, increasing customer satisfaction and reducing no-fault returns. 

Returns Reduction

Allows retailer/carrier to accurately assess device condition remotely through a simple and intuitive diagnostics process, significantly reducing cost and risks associated with NTF/NFF and inaccurate triaging.

Easy to deploy with little integration needed, Blancco Retail ensures users comply with process requirements before being validated for return or repair – reducing rejections by back of house warehouses and OEMs for re-imbursement or repairs for misdiagnosed devices.

Buy-back / Trade-in

Blancco Retail reduces returns variance by accurately and objectively identifying device condition in-store or via an online app, removing human error from the device condition assessment process, which in turn increases customer satisfaction.

The software provides real-time device valuation based on functional tests, cosmetic grading, carrier, color and more, and integrates easily with existing trade-in or buy-back programs.

Mobile Insurance

Blancco Retail accurately identifies and assesses device condition, offering industry leading cracked glass and LCD screen assessment, collects key device information such as IMEI, make, model and memory, and, has the means to manage common fraudulent behaviours.

You can offer coverage at any time of the device lifecycle, even after point of sale, through an app or web browser, with remote condition assessment.

MWC 2019 Data Protection Social

Wireless Content Transfer

Performs fast, cross-platform wireless content transfers, with no hardware or internet connection required.

Multiple, simultaneous transfers are possible, using one UI for both iOS and Android devices, streamlining the process for store agents.

Key Benefits

Key benefits across all Blancco Mobile Retail solutions

Libraries & Integration

Leverage our intelligent, remote diagnostic tools as the backbone of your customer experience.

Complete White-Labeling & Localization

Customize our solution through white-labeling to provide your users a frictionless brand experience.

Easy-to-Use Interface

Our easy to use consumer app diagnoses device health in as little as three minutes. Remove human error and reduce fraudulent claims through a guided workflow process

Fraud Prevention & Risk Management Dashboard Methods

Easily access device details, app install statistics, detailed test results and trade-in application progress

Intelligent Remote Diagnostics

Leverages AI, Augmented Reality and Machine-Learning patent-pending technologies to exploit the hidden value within the entire device lifecycle, including configurable and automated diagnostics tests on devices

The most certified data erasure in the world

100%

tamper-proof audit trail

12+

global certifications & recommendations

100%

compliance with regulatory standards

25+

standards for data erasure

Working with world-class partners

Case Study

“Blancco has best-in-class data erasure products and a proactive engineering support team that works hard to address issues as they rise.”

Sammy Sabbagh, Operations Manager, US Mobile Phones
Case Study

“With the Blancco data erasure solutions, we can not only protect our customers’ data privacy, but we can also increase their level of trust and loyalty with us. These are both incredibly important benefits that allow us to maximize the success of our trade-in program.”

Lennart Kleuser, Founder & CEO, FLIP4NEW Read case study

Request a free trial

Free Trial for Mobile Retailers & Carriers

See how you can combine tailored and automated workflows to increase customer satisfaction, reduce no fault returns, offer mobile insurance remotely (even after point-of-sale), transfer content seamlessly and provide accurate, on-the-spot assessments and trade-in value for mobile devices.

Buyer hands with mobile smartphones in electronics store