Confidently erase data in active environments and from used IT assets.
Boost services throughout the device lifecycle—from first sale to end-of-life.
Expedite processes, recover more marketable product, and increase services.
Home » Solutions » Blancco Mobile Solutions for Retailers, Carriers and Value-Added Service Providers
Streamline buy-back / trade-in, mobile insurance and fault resolution with an easy-to-use, on-device app
Retailers must be able to accurately assess device conditions to operate efficiently. Blancco Retail provides tailored workflows for on-the-spot assessments (in-store and remotely) and ascertains the value of devices, increasing customer satisfaction and reducing no-fault returns.
Allows retailer/carrier to accurately assess device condition remotely through a simple and intuitive diagnostics process, significantly reducing cost and risks associated with NTF/NFF and inaccurate triaging.
Easy to deploy with little integration needed, Blancco Retail ensures users comply with process requirements before being validated for return or repair – reducing rejections by back of house warehouses and OEMs for re-imbursement or repairs for misdiagnosed devices.
Blancco Retail reduces returns variance by accurately and objectively identifying device condition in-store or via an online app, removing human error from the device condition assessment process, which in turn increases customer satisfaction.
The software provides real-time device valuation based on functional tests, cosmetic grading, carrier, color and more, and integrates easily with existing trade-in or buy-back programs.
Blancco Retail accurately identifies and assesses device condition, offering industry leading cracked glass and LCD screen assessment, collects key device information such as IMEI, make, model and memory, and, has the means to manage common fraudulent behaviours.
You can offer coverage at any time of the device lifecycle, even after point of sale, through an app or web browser, with remote condition assessment.
Performs fast, cross-platform wireless content transfers, with no hardware or internet connection required.
Multiple, simultaneous transfers are possible, using one UI for both iOS and Android devices, streamlining the process for store agents.
Key benefits across all Blancco Mobile Retail solutions
Leverage our intelligent, remote diagnostic tools as the backbone of your customer experience.
Customize our solution through white-labeling to provide your users a frictionless brand experience.
Our easy to use consumer app diagnoses device health in as little as three minutes. Remove human error and reduce fraudulent claims through a guided workflow process
Easily access device details, app install statistics, detailed test results and trade-in application progress
Leverages AI, Augmented Reality and Machine-Learning patent-pending technologies to exploit the hidden value within the entire device lifecycle, including configurable and automated diagnostics tests on devices
tamper-proof audit trail
global certifications & recommendations
compliance with regulatory standards
standards for data erasure
Blancco Mobile Buy-back/Trade-in uses unique data technology to allow mobile retailers and other mobile organizations to offer an accurate value when remotely assessing the condition of mobile devices, reducing trade-in variance and increasing customer satisfaction.
Up to 90% of customers leave retailers without device insurance. Blancco Mobile Insurance allows you to maximize customer lifetime value with our accurate enrollment process & fraud detection—at any point in the customer lifecycle.
“Blancco has best-in-class data erasure products and a proactive engineering support team that works hard to address issues as they rise.”
“With the Blancco data erasure solutions, we can not only protect our customers’ data privacy, but we can also increase their level of trust and loyalty with us. These are both incredibly important benefits that allow us to maximize the success of our trade-in program.”
See how you can combine tailored and automated workflows to increase customer satisfaction, reduce no fault returns, offer mobile insurance remotely (even after point-of-sale), transfer content seamlessly and provide accurate, on-the-spot assessments and trade-in value for mobile devices.