Home » Resources » Mobile Device Trade-Ins and Insurance: Ways to Gain Consumer Trust in an Online Process [On-Demand Webinar] Mobile Device Trade-Ins and Insurance: Ways to Gain Consumer Trust in an Online Process Register To Watch
Key topics include: The demand for 5G devices? and the ‘super cycle’ effect The impact of COVID-19 on consumer buyer behaviour and how you can adapt to meet changing buyer habits In-store vs online trade-ins and mobile insurance: how to improve the online experience and gain consumer trust Examination of the reasons consumers aren’t comfortable with trade-ins, and the strategies available to change this How to improve customer experience and revenue in a 5G, lockdown and post pandemic environment
Russ Ernst Executive Vice President, Products and Technology, Blancco Find out more Russ Ernst Executive Vice President, Products and Technology, Blancco Russ Ernst was named Executive Vice President, Products and Technology in October 2018. He is responsible for defining, driving and executing the product strategy across both the data erasure and mobile diagnostics product suites. Critical parts of his role include developing a strong team of product owners and cultivating an organizational product culture based on continuous testing and learning. Most recently, Russ was Director of Product Management for Lumension, where he was instrumental in expanding the platforms and applications supported for vulnerability remediation content, as well as adding support for the most prevalent Linux/UNIX server platforms and third party applications. Given his deep technical expertise and understanding of the data security landscape, Russ often speaks on our webinars alongside data security influencers on topics, such as cloud storage, SSD data destruction challenges and data deletion methods. Close Wei Shi Intelligence Manager, Telecoms.com Find out more Wei Shi Intelligence Manager, Telecoms.com Wei leads the Telecoms.com Intelligence function. His responsibilities include managing and producing premium content for Telecoms.com Intelligence, undertaking special projects, and supporting internal and external partners. Wei’s research and writing have followed the heartbeat of the telecoms industry. Wei has two decades’ experience in the telecoms ecosystem. His former employers include Nokia and Strategy Analytics. Wei is a graduate of The London School of Economics. He speaks English, French, and Chinese, and has a working knowledge of Finnish and German. He is based in Telecom.com’s London office. Close