Mobile Device Diagnostics

Mobile device diagnostics software allows your organization to lower NTF returns, increase customer satisfaction and improve your Net Promoter Score. By diagnosing phones before resell, you can increase your profitability and ensure data security. Read the blogs to learn more about how mobile device diagnostics can help your business.

Top 5 Buy-back / Trade-in Issues Costing Your Organization Money

Damaged screens, locked devices and other challenging conditions drain profits and add time to your mobile buy-back/trade-in process. Below, we identify the costliest obstacles that carriers, retailers, resellers, mobile insurers and others face when dealing with previously owned devices, as well as how to remove all five issues from the BBTI process. … Read More

Used Smartphone Sales are Poised for Growth—Are Your Buy-back / Trade-in Processes Ready?

As 5G availability increases, consumers will seek credit from their old phones to put toward the latest devices. With used smartphone sales continuing to increase, Blancco Mobile Solutions will ease the buy-back/trade-in process so you can breeze through the activity from all sides—and deliver a seamless experience to consumers at home, online or in your store. … Read More

Searching for a Mobile Device Diagnostics Provider? Be Warned About Backdoors.

In 2017, Apple shut down its Check Activation Lock Status webpage, a tool many individuals and mobile diagnostics providers used to manually check to see if iOS devices were open for activation and not locked to a previous user’s iCloud account. The tool worked by checking the iPhone’s IMEI device or serial number to verify if the FMiP (Find my iPhone) activation lock was turned off. Though Apple didn’t publicly … Read More

Highlights from MWC 2018: The Maturing Mobile Market

Mobile World Congress 2018 (MWC 2018) is officially in the books, and this show was one of the best yet. This year’s focus was less on specific models and operating systems and more about how the industry will use new technologies such as artificial intelligence (AI) and the Internet of Things (IoT) to solve customers’ problems across the full sales lifecycle. But the show also focused on how to secure, … Read More

2017 Mobile World Congress Americas (MWCA): Top Sessions & Takeaways

Mobile World Congress Americas (MWCA) has come and gone. This year, more than 21,000 attendees from 110 countries and territories attended the show, bringing with them innovative ideas to push the mobile industry into the future.  The three-day event featured exhibitions, conference sessions, GSMA summits and seminars, partner programs and exclusive networking events, including over 200 speakers and more than 39 hours of content. We’ve highlighted some of the top … Read More

5G Smartphone Upgrades and the Secondary Device Deluge
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mobile diagnostics case study
Research Study
The Critical Importance of Consumer Trust in the Second-Hand Mobile Market
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mobile erasure
Case Study
ERI Incorporates Blancco’s Mobile Diagnostic Tools to Enhance Operational Efficiency
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